Service Conditions & Acceptable Use

Terms of Service

Review FixMyGPA tutoring service conditions, student responsibilities, payments, cancellation rules, intellectual property, and service limitations.

Clear Tutoring Scope
Transparent Billing & Cancellation
Ethical Academic Boundaries
Transparent academic service terms of service, legal compliance, and customer responsibilities

Service Governance

Honest Terms, Billing & Responsibilities

Transparent
Eligibility & Service Coverage

FixMyGPA Terms of Service

Effective date: [APPROVED_DATE]. These draft terms require review against the actual legal entity, tutoring practices, payment terms, and applicable laws before publication.

User Eligibility

Who May Use FixMyGPA?

Define the eligible user age, account requirements if any, geographic service area, and who may enter an agreement.

Covered Services

What Services Are Covered by These Terms?

Explain whether the terms apply to tutoring, coaching, free flashcards, study guides, appointments, paid plans, and future features.

Academic Integrity & Scope

Tutoring Scope and Student Responsibilities

Align service promises with academic integrity expectations.

Service Deliverables

What Does Tutoring Include?

Define tutoring, coaching, preparation, scheduling, and deliverables as stated in each purchased plan or written service agreement.

Student Responsibilities

What Must Students Do Themselves?

Students must submit their own graded work, follow institutional policies, provide accurate course information, and attend agreed sessions.

Account Security

Can Tutors Access My College Account?

No student password sharing, unauthorized account access, impersonation, or participation in restricted exams.

Right of Refusal

Can FixMyGPA Refuse Inappropriate Requests?

State a clear, legally reviewed right to decline requests that violate academic integrity or service rules.

Payments & Cancellations

Pricing, Billing, Changes, and Refunds

The terms must match what students actually see at checkout.

Fees & Billing

How Are Tutoring Fees Charged?

Insert approved prices, taxes, billing cycle, payment authorization language, processor details, and any recurring-charge consent: [CONFIRM].

Cancellation & Rescheduling

How Can I Cancel or Reschedule?

Insert the actual deadlines, cancellation method, no-show rules, late fees, and unused-session treatment: [CONFIRM].

Refund Eligibility

When Are Refunds Available?

Publish the legally reviewed refund eligibility, method, timing, exceptions, and required consumer rights: [CONFIRM].

Plan Renewals

What Happens When a Plan Renews?

Disclose recurring terms and working cancel mechanisms before charging; do not auto-renew without a compliant process.

Intellectual Property & Conduct

Content Ownership and Acceptable Use

Protect original content while respecting academic and student rights.

Intellectual Property

Who Owns FixMyGPA Study Materials?

State actual ownership, permitted personal study use, and restrictions on redistribution or resale, subject to applicable law.

Permitted Uploads

Can Students Upload Copyrighted Course Materials?

Require lawful authorization; prohibit sharing proprietary test banks or restricted assessment materials.

Acceptable Use

What Online Behavior Is Prohibited?

Define harassment, unauthorized access, fraud, scraping where enforceable, account misuse, and academic misconduct.

Service Limitations & Governing Law

Disclaimers, Disputes, and Legal Notices

Avoid misleading guarantees and require jurisdiction-specific legal review.

No Grade Guarantees

Are Better Grades or Exam Scores Guaranteed?

No. Tutoring cannot guarantee grades, admissions, transfer-credit acceptance, or specific test results.

Service Continuity

What Happens If a Service Is Unavailable?

Describe realistic rescheduling, provider changes, service interruptions, and consumer remedies.

Governing Law

Which Laws and Dispute Procedures Apply?

Insert reviewed governing law, venue, complaint procedures, and any dispute terms consistent with applicable consumer protections.

Legal Contact

How Can I Contact FixMyGPA About These Terms?

Use verified legal/business contact details: [CONFIRM_LEGAL_CONTACT].

Pre-Checkout Policy Review

Agreeing to the Terms

The checkout and sign-up interface should present a clear opportunity to review and accept applicable terms.

Where Can I Read Policies Before Paying?

Link prominently to Pricing, Privacy, Academic Integrity, cancellation/refund rules, and these Terms.